Privacy policy

This policy explains what information RiAn IT collects through this website and how we use it.

Information we collect

• Details you give us in forms: name, email, phone, company and project requirements.
• Order, invoice and payment records. Card and mobile wallet details are handled by our payment gateway (SSLCommerz); we never see or store your card number or PIN.
• Basic analytics such as pages visited and device type, collected through cookies.

How we use it

• To reply to enquiries, prepare quotations and deliver the services you order.
• To send invoices, renewal reminders and important service notices by email or SMS.
• To improve our website and services.

Sharing

We do not sell your data. We share it only with service providers needed to run our business (payment gateway, SMS and email providers, hosting) or when required by law.

Security and retention

Data is stored on secured servers with access limited to authorised staff. We keep records as long as needed for the services and for legal and accounting purposes.

Your choices

You can update your details from your account, or ask us to correct or delete your information by contacting us.